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I am getting the page 504 gateway time-out when loading the website, also see the error in the nginx logs
 

upstream timed out (110: Connection timed out) while reading response header from upstream

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The error message you mentioned, "upstream timed out (110: Connection timed out) while reading response header from upstream," is a common error in web server configurations, particularly with Nginx.

This error indicates that the upstream server (typically a backend application server) did not respond within the configured time limit, causing Nginx to abort the connection. It often occurs when the backend server is overloaded, experiencing high traffic, or encountering performance issues.

To resolve this issue, you can consider the following steps:

  1. Verify the connectivity: Ensure that the upstream server is accessible and running properly. Check if there are any network issues or firewall restrictions that could prevent Nginx from establishing a connection with the upstream server.

  2. Adjust timeouts: Increase the timeout values in your Nginx configuration to allow for a longer response time from the upstream server. You can modify the proxy_read_timeout directive in your Nginx configuration file to set a higher value. For example:

    proxy_read_timeout 60s;

    This example sets the timeout to 60 seconds. Adjust it based on the requirements of your application.

  3. Load balancing: If you're using multiple upstream servers for load balancing, consider distributing the traffic evenly across them. This can help prevent individual servers from becoming overloaded and timing out. Nginx provides various load balancing algorithms, such as round-robin, least connections, or IP hash, which you can configure based on your needs.

  4. Optimize backend performance: Review the performance of your upstream servers and identify any potential bottlenecks or resource limitations. Consider optimizing your application code, database queries, or infrastructure to improve response times and overall performance.

  5. Monitor server health: Implement server monitoring tools to keep track of your backend servers' health and performance. This can help identify any issues or spikes in traffic that may lead to timeouts. Monitoring allows you to proactively address problems before they impact your application.

  6. Consider caching: Implementing caching mechanisms can help reduce the load on your backend servers and improve response times. Configure Nginx to cache static or frequently accessed content, reducing the number of requests forwarded to the upstream servers.

Remember to restart or reload your Nginx server after making any configuration changes for them to take effect.

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